OTP Setup

Configure how OTP-based login and verification behave for your customers. This section helps manage security, spam prevention, and user experience during the OTP process.

System Settings → Business Settings → OTP Setup
Maximum OTP Submit Attempts

Purpose

• Limits how many times a user can enter an OTP during being temporarily blocked.

OTP Resend Time (in seconds)

• Purpose: The wait time before a user can request a new OTP.
• Example: 60 (user must wait 60 seconds to resend)

OTP Validity Time (in seconds)

• Purpose: How long the OTP remains valid after being sent.
• Example: 300 (5 minutes)

Temporary Block Time (in minutes)

• Purpose: If maximum OTP attempts are exceeded, the system blocks the user temporarily.
• Example: 600 (10 minutes)

In-Login Login Attempt

• Purpose: Number of invalid login attempts (with or without OTP) allowed before login is blocked.
• Example: 5 attempts

In-Login Total Incorrect Login Attempts Allowed

• Purpose: Total incorrect login attempts allowed.

Temporary Login Block Time (in seconds)

• Purpose: How long a user is blocked from logging in after exceeding maximum attempts.
• Example: 600 (10 minutes)

In-Login Block Duration After Exceeding Login Attempts

• Purpose: Block duration after exceeding login attempts.