Orders

The Orders Management module displays all orders related to web orders on web application or mobile application, including Pending, Confirmed, Processing, and Out for Delivery and Delivery Progress (Estimated, Failed to Deliver, Delivered, and Cancelled). It also includes orders range filter and all list of all orders.

In this order management, you can able to navigate the each order status list screen such as:

• All Orders – Shows all order status list with widgets counts for pending, Confirmed, Processing, Out for delivery, Delivered, Cancelled, Returned and Failed to delivery and including scheduled and pre-orders
• Pending – shows only pending orders list
• Confirmed – shows only confirmed orders list
• Processing – shows only processing orders list
• Out for Delivery – shows only out for delivery orders list
• Delivered – shows only delivered orders list
• Returned – shows only returned orders list
• Failed to deliver – shows only failed to deliver orders list
• Cancelled – shows only cancelled orders list
• Scheduled – shows only scheduled orders list (scheduled within a day order only shows here)
• Pre-order – shows only pre-order orders list (pre-order for tomorrow and following days orders only shows here), once the pre-order gets delivered, it will move to delivered

Additionally we will mention pre-orders delivery by today counts to remind you that deliverable pre-orders by today

Actions Availables

• View Opens full order details
• Print Opens print preview window
• Invoice Print order invoice

Order details screen:

• Details from customer: Order ID, Branch, Order date & time, Order type, Cutter option, Payment status, Payment method, Reference No, Order receive agent, phone number, delivery address and delivery note
• Additionally it will show the branch details, and customer account details
• Order Status & Payment Status
• Admins can change order status (e.g., Pending, Confirmed, Processing, Delivered)
• Update payment status (e.g., Paid, Unpaid)
• Manage food prep time.